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Paypal app producing blank screen instead of log in page

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New Community Member

Paypal app producing blank screen instead of log in page

I bought a new reader a few months ago, when attempting into the paypal here app my Samsung phone screen just goes blank. This does not always happen but does on the majority of attempts. I am having the same problem with my Tablet. I updated my reader from the older one to a contactless version because of this problem and was told tye reader was too old. Not a happy bunny at present Thinking I may change to another type of card reader.

 

Anyone any advice

 

1 REPLY
Moderator

Re: Paypal app producing blank screen instead of log in page

Hi there,

 

Welcome to the PayPal Community.

 

I recommend you reach out to PayPal Here directly on freephone 0800 358 9448 .

 

-David R