Payment being taken from bank twice
Emmmorgan86
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Posted on
Dec-13-2017
04:18 AM
I recently bought something and paid through pay pal, when the funds were taken from my account there were insufficient funds, so I was asked too add money to my paypal account as I was in negative credit. Which I did I paid £29.95 that left my bank account on Monday and then this morning I looked on my banking account and another £29.95 has been taken out for PayPal again today? How do I get my money back as I’ve not paid 2 x £29.95! ? I haven’t used my paypal since and looking at my account there’s no reason why it’s taken it out again. Thanks Emma
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PayPal_DavidR
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Jan-02-2018
07:16 AM
Hi there,
Welcome to the PayPal Community.
As your query is acocunt specific I recommend reaching out to our customer service. The phone number can be located under the Contact tab at the bottom of the PayPal website. You can also contact customer service on Facebook and Twitter.
-David R
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