PayPal Document Download Problems - corrupted files!

Phorum
Contributor
Contributor

Hi

I just tried to create and download a CSV and a PDF files - both are unreadable.

Please note I do use Open Office for CSV files and never had problems in 10 years - I even managed to open most corrupted files with it.

PDF I open all PDFs, but PayPal is 'corrupted' !

Created and doenloaded twice - still cannot open it.

Any other download from other sites are OK.

PayPal has definitely a problem [among others!]

Any ideas?

As you can see from image, ALL files are 0 bytes!

Regards
Phorum

 

bad_files_download.jpg

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Phorum,

 

Thank you for contacting the PayPal Community Forum.

 

Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook, Twitter, email or phone and we would be happy to advise.

 

Thanks - Siobhan

 

 

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