Overcharged

san_b
Contributor
Contributor

I made a purchase today for £9 to Groupon and Paypal says £9 withdrawn but Bank Statement states £13.25.
I contacted my bank and they have re-directed me back to Paypal saying that it was a direct debit request from Paypal for the amount.
Anyone any ideas...I have emailed Paypal but won't here from them for about 24 hrs

Thanks


Thank you

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi san_b,

 

Thank you for contacting the PayPal Community Forum.

 

It sounds like your PayPal account may have been negative at the time your made your Groupon purchase. Please review your account activity details and it will show if there was a balance owed.

 

- Siobhan

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