On hold payments

Tigger88
Contributor
Contributor

Why are p PayPal holding onto my money

No collections agreed

No disputes s I'm aware of

No requests for ref u ends

What have I done wrong?????

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tigger88

 

Ebay hold?

Private transactions using Paypal hold?


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Tigger88
Contributor
Contributor

Ebay says it's paid so post it

Paypal are holding the money

I have not emptied paypal so for the transactions they're holding the money on there are plenty of funds if buyer wants refund

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tigger88

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.

Even if 'pending' the buyer has paid so if Ebay say its ok to send then you can send.

 Normally for the Ebay hold funds are released when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.
Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746



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Tigger88
Contributor
Contributor

Thanks for that I appreciate they are separate

I just don't understand why ebay have suddenly decided this

I've added tracking n g numbers when signed for have never had anyone chasing 

It seems really unfair that ebay are causing me unnecessary stress

I've spoken with a couple of friends who're experienced sellers and they've never had this happen

 

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