New account have passed 21days still no money!

[Melvynmarv]

Hi I've had my account since beginning of December, it's been 23 days since I received a payment and longer since I sent a payment, there's no claims or issues on the account etc but I'm still not recieveing my money it still comes up with the notice of holding money for 21 days but I've had it longer than 21 days! Please help thank you

[kernowlass]

probably because its the holidays making things longer.

contact customer services and ask them to release the funds now.