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Lots of received payments are all pending

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Lots of received payments are all pending

Having scrolled through our payments summary, I notice that nearly every single payment made to us over the last couple of months are all "pending".

 

Why is this happening? Why can't I have my money that was paid to us? We do not have anything to deliver. We offer a service that others pay for so I don't see why we're having all our payments held/ pending.

 

Thanks.

 

Cody

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Volunteer Advisor

Re: Lots of received payments are all pending

@CodyStallard

 

Sounds like the new seller hold, if its NOT an Ebay sale then Paypals hold policy for new sellers states funds are released when tracking shows delivery + 7-14 days.

 

As you can't provide a tracking number you will have to wait the full 21 days.

 

More info on here but say if its ebay as you would need different info  >>

 

https://www.paypal.com/gb/selfhelp/article/why-are-my-payments-for-non-ebay-sales-pending-and-how-ca...


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Lots of received payments are all pending

@CodyStallard

 

Sounds like the new seller hold, if its NOT an Ebay sale then Paypals hold policy for new sellers states funds are released when tracking shows delivery + 7-14 days.

 

As you can't provide a tracking number you will have to wait the full 21 days.

 

More info on here but say if its ebay as you would need different info  >>

 

https://www.paypal.com/gb/selfhelp/article/why-are-my-payments-for-non-ebay-sales-pending-and-how-ca...


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.