LOSING money on Chained Payments, Secondary Recipient (us) paying all the fees

Nick_Broad
Contributor
Contributor

Hi,

We have a site set up with chained payments. There are four parts involved:

 

1. Customer (in PayPal's terminology, the "sender") – they pay 100%

2. Artist (the person being tipped, a.k.a. the "primary recipient") – they receive 90%

3. Our company, who built the platform they're using for the transaction (we are the "secondary recipient") – we receive 10%

4. And PayPal – from our 10%, we then pay all the fees to PayPal.

 

We have it sed up so that the "secondary recipient" (us) are paying all the fees. Unfortunately, on our last transaction, we LOST money on this.

 

1. Customer paid the artist $5 (I think $5CAD)

2. Artist got $4.50

3. We received $0.50

4. But from that $0.50, PayPal's fees added up to $0.52

 

Could I get a breakdown of what PayPal's fees were in this case, so I know why we had a negative balance of -$0.02 at the end?

 

Thanks!

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