Ive got cash - I think?!
Vivienne2
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Posted on
Jul-26-2017
08:33 AM
Hi there
I havent used Paypal much to be fair but have received a refund from a business for some goods not received for the sum of £39.95.
I have had an email to state that the funds should be reflected in my paypal balance - but its not, neither on the app on my phone or the account online.
The message tells me to go to the My Account tab and chose subtab History - but I cant find that on my account page.
Any ideas how i update the balance?
Thank you
2 REPLIES 2
Kenlar
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Jul-26-2017
10:27 AM
Refunds only end up in balance if paid by balance. If card was used it would be forwarded on to ur card automatically. Hope this helps.
Vivienne2
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Jul-26-2017
02:14 PM
I see - thank you. So it should appear on bank statement as I paid by debit card. Thanks
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