My question is I lost my bank card the one registered in my paypal account also my mobile phone but when I added another bank account card they want to check the security whether is me with my mobile phone, withdrawing my money from PayPal can't you please use my email?
second question is I am a new customer why do I've to pay twice for the fees £17 and £50 why?
Thank you for contacting the PayPal Community Forum and welcome as a new member!
Please contact our Customer Support team by phone, they will complete a security validation with you before adding in your new mobile number. Please call us on 0800 358 7911 (freephone from a UK landline. Rates from overseas landlines and mobiles may vary). We're open from 8am to 9pm Monday to Friday, from 8am to 9pm on Saturday and from 9am to 9pm on Sunday.
