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Changing bank account

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rg9 New Community Member
New Community Member

Changing bank account

I have changed bank account details successfully online. However Paypal charged me £1 from my bank account. Does this get refunded?

 

I have also tried calling them, been waiting for 20 minutes for an adviser. Terrible service.

1 REPLY
Moderator

Re: Changing bank account

Hi rg9,

Welcome to the community forum and thanks for posting.

If you have been charged £1.00 GBP this would be in relation to confirming a card rather than a bank account. You may see the charge on your bank account if you are confirming a debit card. Next to this charge you will see a four digit PayPal code. When you enter this on your PayPal account and confirm the card the amount of £1.00 GBP is automatically refunded to you.

I hope this helps.

Rachael