About Money on Hold

CallumOneil
Contributor
Contributor

Sold an item on the 07/08/17 for about £25 and the buyer left pos feedback at least 3 days ago but I am still waiting for it to come through 

is there anything to get my money now?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@CallumOneil

 


Ebay and Paypal are 2 separate companies and have 2 separate policies for holding funds for new sellers.
If yours was an Ebay transaction then its an Ebay hold and Ebay authorise when paypal can release the funds.
This is the new seller hold that every single seller on Ebay has or will go through.
Also Ebay feedback has no bearing on payment release.

Normally for the Ebay hold its when tracking shows the item as delivered + 3 days if you use Ebay / paypal postage.

Info in this Ebay link below about Ebays hold.
https://ocsnext.ebay.co.uk/ocs/sr?query=1746


Advice is voluntary.
Kudos / Solution appreciated.
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