Payment Failure - the instrument presented was either declined by the processor or the bank
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi There,
I am facing isssue with one particular merchant. Whenever i try to make payment to this merchant , i see error
Sorry, the was an error processing your PayPal payment. the instrument presented was either declined by the processor or the bank or it can't be used for this payment.
I did contact Paypal Customer care. They couldn't find any issue .
I tried to change card and no luck.
Also , I am able to make payment with same PayPal account and same card to other merchant.
Any one know about this problem. Pl help
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, i got this error too (sandbox😞
response-code: 400 details: name: INSTRUMENT_DECLINED message: The instrument presented was either declined by the processor or bank, or it can't be used for this payment. details: [] debug-id: 5f7a13686d1c information-link: https://developer.paypal.com/docs/api/payments/#errors
I don't know whats wrong here. I created an app the app is in sandbox mode. Also i created 2 accounts:
- merchant : 0€
- buyer: 1000000€
After i create a payment through the REST API. I am able to call the approval_url with the buyer. But while /execute i get this error. I don't know whats wron here.
Please help me as i want integrate PayPal live.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Sandbox - Getting error while trying to pay via paypal credit in About Business
- paypal payment execute error in About Payments
- Paypal India in About Payments
- Instrument was declined by the processor or bank in About Payments
- INSTRUMENT_DECLINED error when using guest checkout in Selling on your website