wait time on hold
hallmarkgold
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Posted on
Aug-17-2019
02:53 AM
Is it normal to be left on hold for a very very long time I'm on 45 mins now and now i have hung up due to me thinking I'm never going to get that time back in my life as now its gone, secondly i would never keep one of my customers on hold for that period of time so find it insulting
1 REPLY 1
kernowlass
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Aug-17-2019
03:32 AM
Can be a few hours at busy times, stick it on loudspeaker and get on with something else till they pick up?
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
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