seems PayPal have decided to remove my card from my wallet.?
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seems PayPal have decided to remove my card from my wallet and now I cannot link my debit card or bank account to PayPal. anyone else had this issue ?
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Did you have a failed bank transfer or negative balance at all recently?
Had the card expired?
Was the billing address of the card the same as your paypal account address?
Was the name on both card and bank the same name as your paypal account name?
Advice is voluntary.
Kudos / Solution appreciated.
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@kernowlass
no failed transfer or negative balance.
the card has not expired.
the address is the same.
the names are the same.
everything was working fine and had been or a long time until the last day or so.
the suddenly my card is not showing in my wallet and it wont let me add the card or link my back account.
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If everything has been working and you have been using card / bank then why would you be 'linking' it now?
Surely its already been linked and confirmed if you have already been using it?
Did both bank account and debit/credit card suddenly disappear from your wallet?
Advice is voluntary.
Kudos / Solution appreciated.
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@kernowlass
that's exactly what seems to have happened. and it wont let me link them back up.
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First clear your cache/history or try another browser or device to link them.
Secondly if no luck then wait 72 hours to allow the system to re-set before trying to add them again.
As long as you don't have any limitations then they should link.
If not then only customer services can help you.
Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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