refund

shae2omar
New Community Member

Hello I purchased and item off of one of those IG pages a t-shirt for 33.94 on April 15th, I never received the item. I reached out to the merchant who then in return refunded me $3.39, and then stated the item would still come. to this day JUNE 9th no item. I uploaded the receipt and all on here for my claim. Paypal still denied me. I still have received no shirt or the rest of my refund with PAYPAL stating I did not submitted enough paperwork, but you can see the transaction on here of what I paid and what was refunded. I am so confused and dissatisfied with paypal what can I do next, as I want either my item or my money. I paid when i submitted the order, so I should have received it or my money back. please help.

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