help with some one getting into my paypal

boothyella
Contributor
Contributor

i had 2 trandsactions on 27th witch i did not do and paypal will not help i got my bank to stop the money but now showing -2350 witch i did not do paypal do not want to know any one had this problem etc

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2 REPLIES 2

boothyella
Contributor
Contributor

i also got this email but they not done it and close the case authorised

 

Dear kelly daniels,

We received the claim(s) you opened on 26 May 2020.

We've reviewed the transaction(s) and are denying your claim(s). This decision was made because this transaction was not unauthorised.

We're sorry for any problems you may have experienced with the transaction(s).

"Learn More about PayPal Purchase Protection"

Find out how your purchases are protected and how we investigate claims by clicking "Security" at the bottom of any PayPal page. 

"Transaction information:"

Dispute Case ID: PP-D-68153921 

Transaction Amount: £93.96 GBP 

Dispute Amount: £93.96 GBP 

Transaction ID: 1UT88227FU352042A 

Transaction Date: 26 May 2020

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Tania08
New Community Member

Me too, i have had a lot of money taken and all paypal keep saying to me is that it wasnt unauthorised, when it definately was unauthorised. I cant raise any more disputes as they closed the last one. 

 

I dont know what else to try. Has anyone had the same? or can anyone advise something else?

 

Due to covid i cant even call them 😞

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