Why does PayPal not have enough employees to answer the phone?

AkaGleb
Contributor
Contributor
Why is it every time I call PayPal I am on hold for hours? They are absolutely unmatched in how in how long their hold times are... Feels like their goal is for you to give up and hang up. You would think they would be able to afford enough staff to man the call centers. Hour long hold times are absolutely unacceptable for a business.
Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@AkaGleb 

 

Call early, during business hours, west coast time.

 


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.