Why do i have to pay recorded delivery when its their Fault

joethack
Contributor
Contributor

Paypal made a resolution to where I receive a refund, but only if I pay to return the item back to the seller. I don't understand why I need to pay out of my own pocket for a mistake that the seller made. It doesn't make sense for this to be my responsibility. Has anyone else had this happen to them? Is there anything I can do?

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