Want To Return Cargo But Envelope Already Throw

John_Fong
Contributor
Contributor

Hi, I want to return the cargo back to the seller to get a refund but the sender envelope I already throw. 

Can I use my own envelope to return. Hope to hear from you. Thanks

 

Regards

John <removed>

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PayPal_AshleyM
Moderator
Moderator

Hey John_Fong,

 

Great question! You don't need to return the package in the same packing you received it in. You just need to ensure you have a tracking number to verify you've returned the item. I hope this helps!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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PayPal_AshleyM
Moderator
Moderator

Hey John_Fong,

 

Great question! You don't need to return the package in the same packing you received it in. You just need to ensure you have a tracking number to verify you've returned the item. I hope this helps!

 

- Ashley M


If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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