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Do you realize that when one tries to call PP there is a recording that says 'the customer service line is closed"? You are telling me that it IS possible to speak with a live agent when it is NOT possible! Have you not been informed by your own management about the fact PayPal does NOT have ANY live agents to speak with when MOST companies HAVE live agents in place??? I have been trying for OVER A MONTH now to have a conversation with an agent at PayPal. OVER A MONTH! It is IMPOSSIBLE to reach a live person. On April 20th I recevied the message below from a PayPal employee. They state in step number 3 below to click the 'Call us" link after clicking the "Contact Us" link. Please LOOK at your own website - THERE IS NO CALL US LINK!! THERE IS NO PASSCODE!!! Even if there WAS a Call Us link and said passcode. WHAT WOULD I DO WITH IT??? Can you see how UTTERLY FRUSTRATING working with PayPal has become?? You people keep apologizing but you don't actually DO ANYTHING to help customers!!! Has Dan Schullman intentionally BLOCKED PP agents from talking with customers? WHY IS HE NOT STAFFING UP WITH LIVE AGENTS??? PayPal hadles financial transactions and is HARMING MANY PEOPLE because your company REFUSES TO SPEAK WITH CUSTOMERS!!! I have $250 that I sent to someone and they CANNOT access the money because they CANNOT retreive their password because they CANNOT communicate with PayPal! When my friend tries to reset her password after entering her correct email address she gets the error message below. THIS NEEDS TO BE RSOLVED SO SHE CAN ACCESS THE MONEY YET, LIKE ME , SHE CANNOT GET ANY ASSISTANCE FROM PAYPAL! This is NOT acceptable!!! Are YOU able to call me directly? Or are YOU able to at least reply directly to me via email, or even through THIS site so we can get some help???
"Before we can talk to you about your account, we’ll ask you for a one-time passcode to confirm that you’re the PayPal account owner.
Follow the steps below to get a randomly generated, 6-digit one-off passcode:
I collect my memberships from my Solano Realtist website and the funds are in the PayPal website. They are on hold and I can not get them released to me. The one membership I did get released, I can not get the website to send to my bank account or mail me a check. I am utterly frustated and need funds to pay bills. You can not reach anyone by phone or email. Instant messaging is a joke.
Need to find another provider to get fund transactions online.