URGENT!!!

ky4ensicgirl
New Community Member

I am trying to contact a real live person. I keep getting a message on the phone that says sorry we are closed. We are open 7 days a week from 6am-6pm pacific time. Please call back during those hours. It is now 6:50 am PST and they still aren't answering the phone. I have an urgent problem and need desperately to talk to one of the agents. Please...I need some help here.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ky4ensicgirl 

 

Well if you don't want to ask us then all you can do is.......


Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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