cancel
Showing results for 
Search instead for 
Did you mean: 

Refunds

Options
Go to solution
PAT1501
Contributor
Posted on
How the hell do we get in touch with PayPal no item received sell say they refunded but PayPal not responding
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

Refunds

Options
Go to solution
kernowlass
Esteemed Advisor

@PAT1501 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212




Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Solved

Refunds

Options
Go to solution
kernowlass
Esteemed Advisor

@PAT1501 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212




Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.