Recepiant phone disconnected

Italovip
New Community Member
Hi. If a recepiant's mobile phone has changed will they receive notice of payment. They have used paypal to accept money before but have a new phone number?
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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @Italovip,

 

Welcome to the PayPal community and thank you for your post.

 

If the phone number has been changed, the receiver will still be notified through their registered email address. Here's the link to update the phone number. For account-specific questions, I'd recommend reaching out to our Customer Support by clicking on the help and contact option at the bottom of the page on our website. 

 

I hope this helps.

Ayesha


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