Paypal has sent a payment to an email address which is different from the one listed on the invoice
emartin722
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-14-2018
09:03 AM
I have just made a payment to a vendor on ebay for an item. When I received confirmation from Paypal the email adress of the vendor is very different from the one which is listed on ebay. I am worried that the payment is going to the wrong person? Is this normal?
2 REPLIES 2
angelleye
Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-14-2018
09:08 AM
Did you submit the payment through eBay's system, or did you send a payment directly somehow? If you used their system it should be fine. People often use different email addresses between eBay and PayPal.
Angell EYE - www.angelleye.com
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
PayPal Partner and Certified Developer - Kudos are Greatly Appreciated!
emartin722
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-14-2018
09:17 AM
It was all done through ebay and I have never had a problem before with the payment link to Paypal so it might be OK. So far so good. I have just never had this kind of hiccup before and seen two different emails on receipts etc. Thanks for the feedback and the reassurance. I will keep a close eye on it.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- WHO WRITES PayPal's ANSWERS? in General Discussions
- CONFIRMATION OF WHAT IS BEING AUTHORISED - TRANSACTION AUTHORISATION in Suggestions for PayPal
- Whst is paypal uk email address in General Discussions
- Enough is enough in Suggestions for PayPal
- How does PayPal help new / small businesses ? in Suggestions for PayPal