Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Representative
New Community Member
Tried to call PayPal to speak to customer service. Didn't happen. Left message on line. It said it was giving it to a live person and then it couldn't do that. How do I talk to a customer service representative?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Representative 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.

If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.

Live help is also pretty random. So if we can't help then...

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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My4lovesjjjj
New Community Member
I'm having a hard time trying to contact a human at PayPal. Do anyone how to actually talk to someone.
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mira1024
Contributor
Contributor
How can I contact paypal email or call have u know anything?
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Vinodini
New Community Member
I need to talk to live agent Can you tell me when PayPal will open As i could not talk to them
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RebeccaLuv
New Community Member

I would like to speak to someone live, regarding a transaction. How should I go about this?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RebeccaLuv 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is also randomly available.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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chukwuemekapaul
Contributor
Contributor
Please i need help with a visa card I tried to and to my second PayPal account it continues to say the card is link to another account but I have removed it from the PayPal account still saying the same in the two accounts now
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Treyx
Contributor
Contributor

Don't blame Covid for your lack of customer service. It is not even clost to being a good excuse. Run far away from paypal fast.

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Temp20230524CG
Contributor
Contributor
Hi all I am very frustrated by lack of customer service by paypal. I have messaged and called many times but PAYPAL, has never got back to me!
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