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PayPal not allowing to talk or message customer service.

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New Community Member

PayPal not allowing to talk or message customer service.

Tried to call PayPal to speak to customer service. Didn't happen. Left message on line. It said it was giving it to a live person and then it couldn't do that. How do I talk to a customer service representative?
1 ACCEPTED SOLUTION

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Esteemed Advisor

Re: PayPal not allowing to talk or message customer service.

@Representative 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.

If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.

Live help is also pretty random. So if we can't help then...

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
Highlighted
Esteemed Advisor

Re: PayPal not allowing to talk or message customer service.

@Representative 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.

If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.

Live help is also pretty random. So if we can't help then...

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post