PayPal cash

MSD9
New Community Member
Set up PayPal cash... Where did it go!? Don't see "Balance" Had balance, wanted to use it for a purchase and it was no longer a choice as I was checking out. Where is my money?
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1 REPLY 1

PayPal_david
Moderator
Moderator

Hey @MSD9,

 

Welcome to the Community!

 

If you were trying to send a payment through your account, and there were funds in your balance, our internal security system may have prevented the balance from being used towards the payment that you were sending. 

 

I would advise you to try completing the payment at a later time. If you could also please try deleting your temporary internet files on the device that you are using, and then if you try this on a different browser, this could help with completing your payment.

 

I hope this helps. 

David.

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