Package not yet Arrived from China

Nursey55
Contributor
Contributor

Hello there I ordered a product from China in January and it has not arrived yet. I have sent messages to the company and they keep saying that delayed orders and shipping I’d due to the “COVID 19 outbreak. I have asked for a refund as I wanted product for a holiday, I have now had!! Has anyone experienced a delay in orders and how have you handled getting a refund please. Thankyou - Nursey55

Login to Me Too
1 REPLY 1

jmarc_38
Esteemed Advisor
Esteemed Advisor

hello @Nursey55 


China and the virus (epidemic) is a real problem / ...
but does your seller give a tracking number or not ?.
personally, I canceled an order in China, compromised the delivery time ... for an epidemic

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.