My Paypal balance doesn't add up
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I received payment about 4 hours ago. Got the notif from Paypal, I could see that payment within my Paypal Activity but then the balance do not add up. It stays the same from the previous amount. Could anyone help please?
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Hello Arnold,
same happened to me today September 13th. I received a payment of $1.23, which said "completed transaction" and did not reflect on my paypal balance. I refunded that payment, in order to ask the person to send me the payment again to see if that way I could see it on my balance, and the refund amount was taken from my actual paypal balance, which meant that not only I did not get the $1.23, but I got another $1.23 taken out of my balance!!! Then the person sent me the $1.23 again and it is still not reflecting on my balance. So I'm $2.46 short of what I should have now... No way to contact them on the phone, no answer on the help center... I am at a complete loss here. Thank God that they were small payments, but I need an answer regardless! Had it been a big amount I'd be really really mad. AND REMEMBER, DO NOT TRY AND REFUND THAT PAYMENT HOPING TO GET IT RIGHT THE SECOND TIME BECAUSE IT DOES NOT WORK!!!! So apparently this is a paypal issue worldwide... I just hope these guys solve it ASAP
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Mine is $100!
Oh, thanks for your advice of not to refund it. I thought about doing it.. then this thinking coming to my mind of how about Paypal would then takes $100 out of my current balance.
You are right, no Phone of Paypal, no form to contact them. Their help center would only send people to this community and faq sections.. urgh!
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I'm glad I was able to give you the heads up on the refund thing! Just don't do it Arnold!
Yes, it is totally frustrating that we can't get in touch with anybody from customer service... I hope they fix this issue soon.
Mine is a small amount, insignificant, but there are a lot of people affected by this issue!
Good luck Arnold.
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