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Money

Contributor

Money

Is it possible to get Paypal to read and respond to messages or do they just keep vomiting the same pointless response? Is it possible to interact with a human being by message, email or even phone? Anyone had any luck?
5 REPLIES 5
Esteemed Advisor

Re: Money

@Jillipen 

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Money

Done all that, was put in a queue to peak to an agent thru FB four days ago. Twitter started out well with someone actually responding to me, but they passed my case to a supervisor, who clearly doesn’t exist. So basically they stole my money and I can’t get it back
Highlighted
Esteemed Advisor

Re: Money

@Jillipen 

 

Well we 'may' have been able to give you advice re your money but you haven't actually asked a question about that.

All you asked was how to contact customer services.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Money

But I don’t need advice about money. I need PayPal to give a customer service. I need to gind a way to get them to respond when ppl send messages.
Esteemed Advisor

Re: Money

@Jillipen 

 

ok


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.