Manager support?

vhuttar
New Community Member

How do you get a manager to help? The rep I got was not knowledgeable and transferred me to a hold that I hung up after 20 min.

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @vhuttar,

 

Thank you for your post and welcome to the Community Forum! 

 

I am sorry to hear about your negative experience with our Customer Service over the phone. If you would like to speak to a manager, you will have to give us a call and request that, I am afraid.

 

I hope this helps.

Martina 

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