Los angeles, california

[Billy1755]

Hi, i’m a new member in this community so hopefully could get know each other and I kindly have a question that, I have some online deal so how could I could do paypal to protect my money or my goods either? Thank you for helping.

[sharpiemarker · Accepted solution]

@Billy1755 

Read the seller protection program terms. That will inform you of how you are or are not protected:

https://www.paypal.com/us/webapps/mpp/ua/useragreement-full?locale.x=en_US#seller-protection

https://www.paypal.com/us/webapps/mpp/security/seller-protection

If you sell to buyers internationally, you'll have to read the buyer protection program terms of where the buyer is based. To do that, go here and select country and access the buyer protection program in the User Agreement:

https://www.paypal.com/us/webapps/mpp/ua/legalhub-full

Not all kinds of transactions are covered so read to see if your business model is a right fit.

What to keep in mind:

1. Understand that there are risks to selling online no matter what and on occasions there will be unsuccessful transactions.
2. Focus on the next sale.
3. Sell more than you lose.
4. Who you sell to may not always be the one who paid.
5. Put aside a percentage of sales to go towards a self-insurance fund to cover disputes.
6. Don't bank on PayPal covering you all the time.
7. Make "business" decisions, not decisions based on "emotions" so approach disputes from the view of losing the least in time and money based on what you know about the seller protection program after reading ALL of it, including the topics that it links to as well as the buyer protection program of where our buyer is based, so you can focus on the next sale.

New seller holds:

https://www.paypal.com/us/smarthelp/article/why-is-my-payment-on-hold-or-unavailable-faq1987