Live customer service?

countrymower
Contributor
Contributor

Is there a phone number that can be used to speak to a live customer service person? I have tried everything to resolve a problem and need to speak to someone for assistance? HELP

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1 ACCEPTED SOLUTION

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@countrymower 

 

Get through the phone tree to get to the reason for your call and you will be directed to the next available agent. Others have been able to get an agent, from multiple calls even, no idea why you couldn't get one.

 

Try via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂

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3 REPLIES 3
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@countrymower 

 

Get through the phone tree to get to the reason for your call and you will be directed to the next available agent. Others have been able to get an agent, from multiple calls even, no idea why you couldn't get one.

 

Try via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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countrymower
Contributor
Contributor
Finally got through by just saying “customer service representative” during the tell us what you need recordings! Then they solved my unique problem quickly. Very satisfied!
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N7joshSR2
Contributor
Contributor

[removed] from PayPal's lazy customer service department. They have completely shut down to maximize profits and are using the coronavirus as an excuse.

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