KOWLOON FASHIHION LINE LIMITED, CRIMINAL BEHAVIOUR, DO NOT USE!!

[Shellybelly1234]

I am posting this as a warning regarding anything to do with the KOWLOON FASHION LINE LIMITED COMPANY. DO NOT USE THIS COMPANY. I naively ordered several items before I read up on the reviews. I had already approved my order, assuming the “right to withdrawal” clause would be in effect. Two hours after I placed my order I attempted by every means available and with every email i could find, to stop this order with no success. This “company” does not respond, ever. Except to say days later that the money has been transferred, you know, the usual immoral behaviour that such an unserious group of individuals would be taking part in.
One could go on and on about the issues here, just take several words of advice. DO NOT USE ANY LISTING THAT IS ASSOCIATED WITH THE KOWLOON FASHION LINE LIMITED. THEY ARE CRIMINALS.

I will use this stupid action on my part as a lesson hard learned, as I am not going to waste my time trying to deal with them any longer. But I always say, such unethical behaviour is like a sinking ship and this joke for a company will see its final days if we keep spreading the word. Such liars and keen manipulators will go down with their sinking ship. I have learned my lesson, thank you!!

[kernowlass]

@Shellybelly1234 

Another of the many of these? They just change there name when they get enough complaints or paypal withdraw their use of paypal and then they just set up again, easy to do in China.

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description or you receive a totally different product.

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

Do not close the dispute until you have a refund or your item.
If a seller states that they can't refund until you have closed the dispute don't believe them.
Escalate the dispute to a claim within 20 days (before it times out), if you need Paypal to get involved.

If you lose because the seller provides a fake tracking number then post back here for more advice.
If the item arrives and its not what you ordered / not as described then make sure you change the dispute quickly from non receipt. If the dispute times out before you can change it then contact customer services to open a second dispute for the new reason.
If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will issue a chargeback.