Increasingly frustrated

[Frustrated69]

I have contacted PayPal twice now and on both occasions I have been told I'll have a reply within 24 hours... but haven't (and yes, I've checked my junk mail).

Is this the normal way PayPal treats its customers????

[kernowlass]

@Frustrated69 

If we can't help you then >>>

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.
OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[Frustrated69]

And what if I'm not available to make calls during their limited opening hours?
PayPal's just damn rue and unprofessional to pretend they'll reply to civil and polite questions... and then not bother doing so.

Anyone who's not a PayPal apologist got anything practical to say????

[kernowlass]

@Frustrated69 

So sorry for giving up my time to give you the best contact options for paypal that are available.

Guess we won't be rushing to help you again anytime soon.

[Frustrated69]

I KNEW YOU WERE A PAYPAL APOLOGIST .... WHY WILL NOBODY CONNECTED WITH THE COMPANY FACE UP TO REALITY - PAYPAL'S CUSTOMER SERVICE IS RUBBISH.   

[kernowlass]

@Frustrated69 

Yeah, shouting in CAPS LOCK and being abusive is going to get everyone rushing to help you isn't it............NOT.