I cannot get a paypal representative on the phone. I keep getting the company managers voicemail.

ronder76
Contributor
Contributor

Anyone else having this issue?

 

Rhonda

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@ronder76 

 

To contact customer service:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

 

Call early, during business hours, west coast time to try to get a US rep. Say "Live Agent" to the automated recording.


Kudos & Solved are greatly appreciated. 🙂
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ronder76
Contributor
Contributor

I did.  I called the number listed and entered my code. Maybe the problem was resolved now?  I kept getting a managers voicemail after I said agent.  That happened for two days.  I was told there phone system was down.  it would have been great if there was a notification banner telling me this.  My problem never got resolved even after talking with the 5 agents. 

 

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