How to Download and/or e-mail the transcript of closed chat from message center?

enGaming
New Community Member

The PayPal Executive wrote this - 

"Urvish, I understand your concern regarding the download option for the chat transcript which you want to know about, not to worry, I'll help you with the Query.
The chat transcript download option will be visible on the chat window itself, you will be able to download it and like you mentioned, you will be able to send to your registered e-mail ID."
 
But there isn't any such option available as that mentioned by the Executive. Please help me out. @Everyone 
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1 REPLY 1

Temp20231106C
Contributor
Contributor
I see all of the chats in the history of chats. How do I obtain a copy of all those. They're very important and it would be easier to get a copy than to go through them all and take screenshots and then have to merge them together to put the conversation together.
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