How do I know a company is still legit?

martiramirez
New Community Member

How do I know a company I'm ordering from, that's still advertising, is still in business? Only confirmation I received was from paypal for cleared payment. Tried reaching out to retailer, with no response.

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1 REPLY 1

PayPal_Dani
Moderator
Moderator

Hi @martiramirez,

 

Thank you for joining us on the PayPal Community Forums! That is a great question, and can be tricky to determine. If you're ever unsure about whether a seller is still in business, you can use any contact information they have to reach to them. Based on what information you do or don't learn, you can then decide whether that is a company you are comfortable doing business with. If you do end up in a situation where you make a purchase, but don't receive what you paid for you, can use the information found in this Help Center article to open up a dispute: How do I open a dispute with a seller?

 

I hope this information helps to answer your questions.

 

- Dani
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