Hotline germany during opening times closed?

[Paschy59]

Hello. I tried to reach the german hotline to discuss a problem however, when I tried to call the number I was told I would be calling after the official opening times which would be 8 pm. Its 7 pm right now. It should work but it doesnt. Does anyone know why?

[PayPal_Sean]

Hello @Paschy59, thank you for posting.

Customer service opening hours for the German phone line are Mon-Sat 9:00 a.m. to 7:30 p.m. 

If you go to the 'Help & Contact' icon on the PayPal website, you can click the 'Contact Us' link at the bottom of the page. Then, from here, if you click the 'Password and Account Access' option, and 'Login Problems', on the next page, you will see a 'Message Us’ or ‘Call Us’ option.

If an issue persists, for safety and security, please contact our customer support team via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal or chat through the website.

I hope this helps,

- Sean