Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

Shun1987
New Community Member
Talk to somebody today
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Zachtlin94
Contributor
Contributor
I cannot contact PayPal customer service I've tried for over 7 days now to get ahold of PayPal and I've got no answer I need help resolving this issue please someone
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LCooker
New Community Member
I have been trying to resolve a PayPal issue for three weeks and can’t get any help
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kernowlass
Esteemed Advisor
Esteemed Advisor

@LCooker 

 

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.
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EU1973
New Community Member

Hi,

I am really confused, there is no one to answer my phone calls and I cannot find how to get a live chat with paypal

someone can advice please ?

best regards

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kernowlass
Esteemed Advisor
Esteemed Advisor

@EU1973 

 

If we can't help you then your options are.........

 

Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230524CH
Contributor
Contributor

I live in Spain, but my Spanish is not good enough to resolve my situation. IS there a number I can dial to speak to someone in English. Thanks  Dave K

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20230524CH 

 

Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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Temp20230524CH
Contributor
Contributor

Thanks for getting back to me with those 3 solutions. However - the customer service lady was Spanish and that is why I wrote to the community for help in seeing if there was an English speaking contact. I refuse to have Facebook anywhere near my computer and I am not on twitter. But I still want to say Thank you for trying to help me

Dave (chris2191)

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digen1
New Community Member

I found a number on googl[Removed. Phone #s not permitted]is this a customer service number for paypal?

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