Hello everyone’s

Tone1986
Contributor
Contributor
I need some help to get money back that I sent to my brother but he has never got it I think I might of put some different letters in stead of his.! So how can I get my money back or how do I track my money.?? Thank you in advance.!
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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tone1986 

 

How did you send the money, was it friends/family or goods/services?


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Tone1986
Contributor
Contributor
Yes it was to my older brother.!!
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Tone1986 

 

If its showing as SENT or PAYMENT and has completed then all you can do is reach out to the person that did receive the funds (as that email address whilst being wrong must belong to someone else) and ask them to refund you.

However as it was an f/f payment you can't force them to do so if they refuse as basically you sent them a gift of money.

 

If its showing as unclaimed or pending then post back for more advice.


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Kudos / Solution appreciated.
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