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I hope you are doing well. There are possible reasons that the money is not showing on your paypal account. If the buyer send it via your email address or phone number , please ensure that both information is confirmed. Once you are done confirming those information, the payment should be showing on your paypal balance.
How do I add, confirm or remove an email address?
How do I confirm my mobile number?
You may also send us a send us a message so we can further check your account making sure that you have received that payment.
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