Fraud email

Matthew3516
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2 REPLIES 2

ADOBO
Contributor
Contributor

It's also important to report the fake email or website to PayPal as soon as possible. That way, we can help protect you and other PayPal members. Forward any suspicious email to spoof@paypal.com then, delete the suspicious email.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Matthew3516 

 

If its a spoof then NEVER USE ANY LINK.

Firstly if the email/text addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email/text to ''cancel'' any transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account Paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
https://www.paypal.com/us/webapps/mpp/security/suspicious-activity


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