Disappeared transaction
Unhappymummy
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Posted on
Apr-26-2020
07:48 AM
I placed an order on ebay, paid through paypal, order has disappeared, item not received and no transaction shown on paypal BUT money removed from bank under paypal. Can get anyone to answer my message from.paypal. any help appreciated.
1 REPLY 1
cpat0204
PayPal Employee
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Apr-28-2020
11:13 AM
I hope you are doing well. It is possible that you processed the transaction via " Guest Check Out" . That means, you need not to log in to your Paypal account but paid the transaction directly using your debit/card .That also explains that the transaction is not showing on your Paypal Activity page.
On this case,for you to check if the transaction went through, either you must have received an email confirmation of your order if not, you may send us a message so we can check on our end.
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