Hello. The item was delivered today but I refused it! I have cvtv footage of me passing the phone back to the courier. She said her name was Crystal. The status on eBay says delivered though. Please advise. I have tried contact eBay but cannot speak directly, only automated chat which is useless
If the item was delivered to your address, the seller's tracking would show successful delivery. What happens to the package after that delivery is typically not tracked by a shipping company. In a situation of a significantly not as described item, the buyer is typically instructed to ship the item back with their own tracking.
Advice is voluntary. Kudos / Solution appreciated.