Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

cmele2020
Contributor
Contributor
Need to speak with agent immediatly
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kernowlass
Esteemed Advisor
Esteemed Advisor

@cmele2020 

 

If we can't help then your options are......


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

 

 


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Kudos / Solution appreciated.
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Teresalar1
Contributor
Contributor
Wish i could help you with this one, but my experience when i lost my card during pandemic, was a two day wait before someone helped. Finally got card cancelled but they failed to tell me that the card issuing center was closed and i couldnt be issued a new one. Took a month and many tears before someone took pity on me. Good luck!
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SabrynaM
New Community Member
Is their a direct email to PayPal support
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kernowlass
Esteemed Advisor
Esteemed Advisor

@SabrynaM 

 

If we can't help then your options are......


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Doover
New Community Member

Does anyone have a telephone number for PayPal technical support.  I need to talk with someone personally.

 

Thank you.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Doover 


Paypal phones are mostly non operational since covid but sometimes you get lucky.
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Lux2lalitb
Contributor
Contributor
Thanks for the info
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williamrhodes09
New Community Member
Is there a number to customer service?
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Cweinburg
New Community Member
I wish I had a number to customer service as well messaging them or sending a dispute does not work
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