Customer service chat for business MasterCard issues

Nidiaesc1
New Community Member
Hello. Does anyone know how to get ahold of a customer service associate regarding PayPal business MasterCard transactions? The 1800 number is shut down due to the corona virus
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Nidiaesc1 

 

Try the PayPal customer service chat for assistance:

  1. Log on.
  2. Click HELP at the top menu.
  3. Scroll down and click CONTACT US.
  4. Wait for the green Chat box to appear or click CALL US or other contact options.

If calling, call early, during business hours, west coast time to try to get a US rep. 

Beware, PayPal staff is on reduced staff so responses may take longer than usual.

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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