Contact form for emailing support doesn't work

laurage
Contributor
Contributor

Contact form for emailing support doesn't work

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@laurage

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Deb210
New Community Member

I did the first, phoned with code.  All digital responses. Could not let them know spoof@paypal.com does not work.

I do not have a twitter account and don't use facebook  So am I just suppose to ignore the emails and delete. I do feel they should look into the spoof emails for other customers.

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Deb210
New Community Member

I received a fake email. Forwarded the email to spoof@paypal.com .  Email was returned by server, not valid. Have not been able to talk to anyone or contact anyone.  All communication is digital response. Not sure what to do.

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