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Charged for sending text

Sarahrob70
New Community Member

Charged for sending text

I've been sent a verification text to reply yes or no and send it to a number, so I go to send a yes text but a message pops up that I will be charged for the text? Surely PayPal are not charging me just to verify a payment?
1 REPLY 1
PayPal_Rachael
Moderator

Re: Charged for sending text

Hi Sarahrob70,

 

Welcome to the community forum and thanks for posting. 

 

We do not charge a fee to send us a text message but this may be something that is charged by your mobile provided. We do not have any premium on our confirmation texts so this should be no more than the standard rate.

 

Rachael