Charge

jghash
New Community Member

There is a charge to OvernelSA that I don't recognize

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1 REPLY 1

cpat0204
PayPal Employee
PayPal Employee

@jghash 

Thank you or bringing this up to our attention! Though our response times may be delayed, be assured we’re here. 

It's good that you have informed us so we can  report it. Before you report this to our Resolution Center ,be sure to check your pre-approved billing agreement payments. This charge could be from a service you signed up for in the past. If the transaction has already completed you can Request a refund on the transaction.

Here's how to check and cancel your pre-approved billing agreements.

  1. Click Settings at the top of the page.
  2. Click Payments.
  3. Click Manage pre-approved payments.
  4. Select the merchant's name or email address.
  5. Click Cancel.

 

Here's a detailed information that you may check :  How do I report an unauthorized transaction or account activity? 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution 🙂 

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